6 Common Causes of Water Damage in Your San Marcos Home

2/17/2023 (Permalink)

Water damage is not only expensive to repair, but it also takes time and energy—and not just from you!

Water damage can be devastating to your home. It's not only expensive to repair, but it also takes time and energy—and not just from you! You might think that water damage is an unavoidable part of living in a house, but the truth is that there are many things that can lead to water damage in your home. Most of them are easy enough to prevent or fix yourself if you know how, so keep reading for tips on how to protect your home from these common causes of water damage:

Roof leaks.

Roof leaks are a common cause of water damage, especially in older homes. If a recent storm has passed through or if your roof is over 20 years old, it's possible there could be a leak somewhere on your roof.

If you suspect that you have a leaky roof, here are some things to look out for:

• Soggy spots on ceilings or wallsMold growth inside the house
• Stains on ceilings or walls where there shouldn't be any moisture at all

Plumbing leaks.

Plumbing leaks are one of the most common causes of water damage in your home. They can occur in any part of your plumbing system and are often difficult to detect, so it's important to be aware of the signs that you may have a leak.

Regular plumbing maintenance can help you prevent any leaks from occurring. It is also important to take necessary precautions when temperatures drop below freezing to prevent pipe bursts.

Appliances Leaks.

Water damage is often caused by leaks in appliances. Refrigerators, dishwashers, washing machines, and ice makers can all leak water into your home. Leaks can occur in hoses and connections between the appliance and its water supply line; they can also occur around the doors of these appliances. If you notice any signs of a leaky appliance—such as stains on your floors or wet spots on your walls—you may need to replace it immediately before it causes any more damage than already has been done!

Water heater leaks.

If you suspect that your water heater is leaking, it's important to fix the issue right away. Water heater leaks can cause major damage to your home, including mold and mildew growth.

If you're not sure how to fix the leak yourself, call a professional who will be able to diagnose and repair any issues with your water heater.

Clogged Gutters.

Gutters can be clogged with leaves, grass clippings, and other debris. When this happens it causes water to back up and leak into your home during heavy rains. If you have an older house with gutters that are not properly maintained, you may see signs of water damage around your windows or doors where they meet the foundation of your house. You might also notice water stains on walls inside your home or even mold growth.

Inclement Weather.

Another common cause of water damage in your home is inclement weather. Heavy rain, flooding, and even snow can lead to leaks that cause major issues for homeowners. It's important to be prepared for these situations so you can handle them if they arise and prevent further damage from occurring.

Keep an eye out for potential causes of water damage and get them fixed as soon as possible. Water damage is a serious problem that can lead to mold and other structural issues. If you suspect that your home has been damaged by water, contact a professional immediately. They will be able to assess the situation and provide solutions for fixing it before it gets worse.

Fire Evacuation Plan

1/10/2023 (Permalink)

Create a Fire escape plan and practice it

Fire Evacuation Plan

Planning for the possibility of a fire can be difficult. The thought of evacuating your Golden Beach, FL home in an emergency is enough to send shivers down your spine, even if you know it's for the best. But with some advance planning and preparation, you can keep your family safe and reduce the risk of injury or death during an evacuation.

What to do Before a Fire

Create an evacuation plan and practice it. If you have young children, make sure they are familiar with the plan and know what to do if there is an emergency.

• Practice the plan.
• Make sure everyone knows the plan.
• Make sure everyone is ready to leave at a moment's notice.
• Make sure everyone knows where to go if there is an evacuation (family/friend’s house, hotel, etc.).
• Get a fire extinguisher. The best way to fight fires is by preventing them in the first place, and one of the best ways to do that is with a fire extinguisher. A small extinguisher will cost only $20-30, but it could save you thousands of dollars worth of damage if you have one on hand when an unexpected fire breaks out.
• Know where your exits are located and practice using them regularly so that everyone knows how quickly they can get out of their home safely in an emergency situation (i.e., practice opening windows).

What to do During a Fire

If you're at home when a fire breaks out, you'll likely be the first to notice it.

• Get out of the house immediately, making sure that everyone else leaves as well.
• Call 911 with your location and follow your evacuation plan—whether it's to meet at a neighbor's house or drive away from the burning building in an emergency vehicle. Stay calm and listen carefully to all directions given by law enforcement or firefighters. You may need to evacuate again if conditions change; be prepared for this possibility by keeping an emergency kit on hand and knowing how long it will take you to get where you're going (in case of power outages, maps should be available online).

You should have a plan for what to do if there's a fire in your Golden Beach, FL home. Keep an emergency kit on hand and know how long it will take you to get where you're going (in case of power outages, maps should be available online).

What to do After a Fire

If the fire is contained, stay away from the building. If you have time to grab anything, grab important documents and your pets. Call 911 if you see someone who needs help escaping or if there is a serious injury. If you are outside and see flames or smoke, get away from the building as quickly as possible.

We hope this article has helped you understand the importance of having an evacuation plan and how to put it into practice. If you have any questions or would like more information on our services, please contact us today!

Post-Holiday Cleaning tips for your Business

12/20/2022 (Permalink)

The holiday season is a busy and stressful time for New Braunfels businesses and cleaning is the last thing on your mind. With office holiday parties and potlucks this can leave your business a mess. What better what to start off the new year then getting your workplace back to top shape.

Here are a few cleaning tips to clean up after the holidays:

• Pack up holiday decorations

Collect all decorations and put away for storage and dispose of things that can not be reused.

• Disinfect all surfaces

Use a disinfectant to clean all surfaces within your business to mitigate holiday season germs.

• Deep clean carpets and upholstery

Carpets act as a filter, trapping dust, dirt, gases, animal hair, and other soils. Protect your investment by calling us to clean and maintain your carpet and upholstery.

• Restock cleaning supplies

Make sure to stock up on cleaning supplies such as bathroom and general cleaning supplies. 

When the dirt and dust challenges go beyond the scope of your regular janitorial staff, you need to call SERVPRO of San Marcos / New Braunfels. We will provide expert cleaning services provided promptly. Whether it’s removing a foul odor or deep cleaning the flooring or carpets, you can rely on us to make your workspace look its very best.

Preventing Laundry Water Damage in your San Marcos Residence

12/9/2022 (Permalink)

Washing machine leaks are one of the leading causes of water damage in a home. Both front loaders and top load washers can leak or seep water which can lead to water damage. There are many things you can do to reduce the risk of water leaking from your washer in your San Marcos home. 

Here are some reasons your washer may be leaking:

-Machine is overloaded. This is the most common reason washing machines start leaking. You can verify your load limits in your user guide.

-Overuse of detergent. Too much detergent can lead to excessive suds which can find their way out of the washing machine and cause water damage.

-Old hose. If your washing machine is older the gaskets in those hoses can become brittle over time and leak. This will eventually cause a breakage in the hose and water will flood your home.

-Faulty tub seal. This seal is the main seal between your machine and outer tub. If this is worn or broken this will cause a leak under the tub.

Some ways you can prevent this are:

-Inspecting your washing machine hoses monthly.

-Turn off the water supply when not in use.

-Install an emergency turn off kit.

-Changing your hoses every 3 to 5 years.

-Use stainless steel hoses.

If you suffer from water damage due to a leaking washing machine, give us a call. As a locally owned and operated business, SERVPRO of San Marcos / New Braunfels is close by and ready to respond to your flood or water damage emergency.

Holiday Fire Safety in your Kyle Home

12/9/2022 (Permalink)

Winter holidays bring families together to decorate the Christmas tree, family meals and sitting by a cozy fire to stay warm. This also present fire risks that can quickly turn this festive time of year into a devastating one.

Christmas Tree’s

According to the National Fire Protection Association, “Almost one third of home Christmas tree fires are caused by electrical problems.”

• Make sure the tree is at least three feet away from any heat source, like fireplaces, radiators, candles, heat vents or lights.
• Make sure the tree is not blocking an exit.
• Replace any string of lights with worn or broken cords or loose bulb connections. Read manufacturer’s instructions for number of light strands to connect.
• Never use lit candles to decorate the tree.
• Always turn off Christmas tree lights before leaving home or going to bed.

Holiday Decorations

The National Fire Protection Association says, “More than one-third of home decoration fires are started by candles.”

• Be careful with holiday decorations. Choose decorations that are flame resistant or flame retardant.
• Keep lit candles away from decorations and other things that can burn.
• Replace any string of lights with worn or broken cords or loose bulb connections. Read manufacturer’s instructions for number of light strands to connect.

Holiday Entertaining

• Test your smoke alarms and tell guests about your home fire escape plan.
• Keep children and pets away from lit candles.
• Stay in the kitchen when cooking on the stovetop.

Water Damage Caused by clogged gutters in your New Braunfels home

10/4/2022 (Permalink)

During the fall months, trees begin to lose their leaves which can build up in your gutter systems. Gutters are designed to collect rainwater from your roof and divert the flow away from your home. When these are clogged, the rainwater will build up and cause leaks and other structural damage.

You may notice a leak or stain on your ceiling if water has drained under your shingles or roof. If this happens mold can begin to develop which can cause another host of problems.

Over time you may also notice signs of water damage to the interior of your New Braunfels home interior. As water seeps through the structural components of your home, furniture, appliances, and electrical systems are all at risk for water damage.

Gutters collects leaves and debris throughout the year and require periodic cleaning.

No matter the cause or source of the water damage, we have the experience, expertise, and equipment to restore your property to pre-damaged condition. Our water removal and cleanup process also provides validation and documentation that your property is dry. The dedicated team here at SERVPRO of San Marcos / New Braunfels  is always ready to take your call, 24 hours a day.

Call Us Today – (830) 625-0578

Don’t Fall for these Safety Risks

9/27/2022 (Permalink)

As the season change from summer to fall also brings fire safety risks associated with fall activities. Here are some fire prevention tips you can follow while enjoying fall festivities.

• Campfire Safety

 According to the National Fire Protection Association, “Campfire accidents send thousands of people to emergency rooms with burn injuries every year.” Here are some tips you can use for safety around the fire

- If campfires are permitted, they need to be at least 25 feet away from any structure and anything that can burn.

- Watch children while the fire is burning. Never let children or pets play or stand too close to the fire.

- Always attend to the campfire. A campfire left alone for only a few minutes can grow into a damaging fire.

- Always have a hose, bucket of water, or shovel and dirt or sand nearby to put out the fire. Make sure to put it completely out before leaving the site.

• Halloween

According to the National Fire Protection Association, “Decorations are the first thing to ignite in roughly 800 reported home fires each year.” 

- When choosing a costume, stay away from long trailing fabric. If your child is wearing a mask, make sure the eye holes are large enough so he or she can see out.

- Use a battery-operated candle or glow-stick in jack-o lanterns. If you use a real candle, use extreme caution.

- Remember to keep exits clear of decorations, so nothing blocks escape routes.

- Dried flowers, cornstalks and crepe paper catch fire easily. Keep all decorations away from open flames and other heat sources like light bulbs and heaters.

• Burning Leaves Safely

One popular way to dispose of falling leaves is to burn them. This can lead to higher fire and burn accidents. Here are a few safe alternatives to burning your leaves and grass clippings.

-Recycling your tree limbs, grass clippings, leaves can be composted and mulches into landscaping material.

-Many cities and towns provide curbside collection of bagged leaves and yard waste. Check your local public works department on the designated days for these pickups.

-Another option is calling a yard waste/junk removal service. These services take the debris to a dump or recycling center.

Commercial Deodorizing: Keeping your Business Smelling Good

9/20/2022 (Permalink)

As a customer the first things we notice are how a business smell. Whether it be a restaurant, gym, retail store, office, the list goes on.  Businesses that are perceived as smelling good tend to have customers spend more time there and return to your business.

Identifying the source of bad smells is your first step to eliminating them. Once you identify the source you can deodorize and freshen.

Common Odor Sources:

• Restroom Odors

One place we all recall are the restrooms. Despite your best cleaning efforts, bad smells have an impression on your business. A study by Initial Hygiene, shows 77% of customers leave with a negative perception of a place that has unpleasant restroom smells.

• Mold & Mildew

Mold and mildew can cause a musty or old house smell. First you will need to find the source of the mold in places such as walls, drains or areas of high moisture. Make sure to identify if the mold will need to be professionally removed first. If you can mitigate the problem yourself, scrub down the affected areas with a specific cleaner the best you can and ventilate.

• Commercial Dumpsters

One common source of odors is garbage. Trash cans, dumpers and anywhere waste is disposed of. Trash cans should be emptied and disinfected regularly. Dumpster odors can consist of decaying food and other products. During the summer heat this can especially be prominent. So get ahead of the summer heat and treat your dumpsters with a deodorizing spray.

No matter the source of your persistent business odors, SERVPRO of San Marcos/New Braunfels have the training and equipment to identify and eliminate these offensive odors. By identifying the cause of the odor, and determining the conditions where it contacts surfaces, the odor can often be removed over time without a trace. The science of identifying and eliminating odors can be a tricky thing, so give us a call, and leave the odor removal and deodorization to us.

September is National Preparedness Month

9/6/2022 (Permalink)

Each September, National Preparedness month encourages to help prepare communities, homeowners, and business owners to prepare for disasters and emergencies.

Preparing for natural disasters such as hurricanes and floods can greatly reduce the risks to your home, health, and environment.

Here are some items you should have handy for when a storm hits:

• Water – at least one gallon per person for several days
• Food – nonperishable food is best in case of a power outage
• Battery powered flashlights and radio with extra batteries
• First aid kits
• Local maps
• Prescription Medications
• Pain relievers and other over the counter medications
• Baby formula, diapers and wipes
• Pet food and extra water for your pet
• Sleeping bags and blankets
• Matches
• Paper plates, utensils, and cups
• Some fun things to do such as books, games, and puzzles

Storms can hit at any moment, and we won’t always be in the same place. Therefore, it is also important to prepare supplies for home, work, and cars. Have dedicated spaces for your emergency kits in the common places that you and your family are located.

If your home or property has received any storm damage, call on SERVPRO of San Marcos/New Braunfels at (830) 625-0578. We are experienced in storm damage restoration, and We are Here to Help®

Pool Maintenance to avoid Water Damage

8/24/2022 (Permalink)

Owning a swimming pool can be a huge financial liability. Many pool owners know repair bills can spring out of nowhere and be expensive. Swimming pools have a lot of components and moving parts that can potentially fail and result in leaks, flooding, and foundation damage.

Pools should be maintained just like maintaining a vehicle. The biggest mistake pool owners make is waiting until its too late to replace a failed component or leak. An active leak can slowly break every part of the pool if given time to do so, in addition to eroding your landscaping. Chlorinated water will begin to damage metal and walls of both concrete pools and vinyl liner pools. A leaking pump can turn into a big break causing major flood damage to your home.

However, pools are a fun recreation tool and adds value to your San Marcos home. Keep your pool in top notch shape to avoid major property damage and protect your property value.

SERVPRO of San Marcos / New Braunfels is here to help when your San Marcos property has been damaged by water. Our dedicated team is always ready to take your call, 24 hours a day.

5 ways to prevent Vandalism and Graffiti from happening to your New Braunfels Commercial Property

8/22/2022 (Permalink)

According to U.S. Environmental Protection Agency, the annual cost of monitoring, detecting, removing, and repairing graffiti damage has been estimated as high as $15 to $18 billion. Commercial properties and business can help reverse these numbers by following these 5 strategies.

1. Anti-Graffiti Film

One of the most cost-effective ways to mitigate damage, anti-graffiti film is invisible after being installed and can even eliminate the need for a costly glass replacement. Products such as 3M™ Anti-Graffiti Films, can be removed and replaced quickly, and without the need to remove your windows.

2. Impact Protection Attachment Systems

These offer the highest level of protection for glass and windows. This system attaches to the glass and window frame and prevents not only vandals and forced entry, but also other catastrophic events such as bomb blasts and earthquakes. 

3. Security Systems

Installing security cameras offers an extra level of surveillance to your New Braunfels business. The presence of security cameras can intimidate offenders from “tagging” a building but also will record the incident for investigation.

4. Flood Lights

Another cost-effective method is the installation of flood lights. As statistics indicate graffiti vandalism often occurs at night, lights can add an extra layer of security to alert perpetrators that someone may be watching. 

5. Barriers

Building a barrier to protect the outside of your property, such as fences, or even plants like hedges and shrubbery. This will restrict access to the walls of a facility. The additional effort it takes to maneuver around these barriers often forces potential vandals to abort their efforts to cause damage to your business.

Need Vandalism and Graffiti Cleanup Services?

SERVPRO of San Marcos/New Braunfels will act quickly to remove vandalism and graffiti from commercial spaces. In addition to removing spray-painted graffiti from exterior walls, we can also clean driveways, walkways, metals, woods, glass, and masonry. Call Us Today – (830) 625-0578

Keeping Your Yard Storm Ready

8/22/2022 (Permalink)

As the summer months end and the fall begins this also means winter storms are headed our way. If you live in an area that is commonly affected by severe weather storms, then properly preparing your homes landscape is imperative. According the National Weather Service, storm damage causes nearly $15 Billion in damage per year. Here are some important tips for keeping your landscape storm-ready.

• Trim Your Trees

Proper pruning is important to improve tree health and wind resistance. Removing dead tree limbs that are a hazard is one way you can prepare your landscape. This way the tree limbs can not break off during a storm and cause damage to your home or other properties surrounding the area.

• Protect Potted Plants and Equipment

Move all potted plants and planters inside your garage or another protected area. If they are too big to bring inside, move them to a corner and tip them on their side if not heavily protected. Stow away any patio furniture, lawn equipment, and BBQ pits as well.

• Inspect the Roof

Inspect your roof and note if there are any roof repairs in need, such as shingle replacement, patching holes, and securing loose object as soon as possible.

• Prep your pool

If you have a pool or hot tub, cover it if possible before a storm arrives to prevent debris from entering the water. Turn off power to heaters, pumps, filters and lights in case of a power outage.

The best preparation you can do is keeping your family, home and yard safe during storm season and stay informed about potential weather threats. Stay tuned to local weather forecasts and community evacuation routes.

If you find yourself effected by storm damage, SERVPRO of San Marcos/New Braunfels are water damage specialists who are ready to get your property back to pre-storm condition. Call Us Today (830) 625-0578

Employee Appreciation Fish Fry 2022

7/26/2022 (Permalink)

Last month, owners of SERVPRO of San Marcos/New Braunfels, Darby and Tammy Wright show appreciation to their hardworking employees by throwing a fish fry. Majority of the fish is caught in Alaska, where the owners then have it processed and shipped back to Texas.

This is an annual tradition for the owners and usually happens in June/July right before the summer heat in Texas.  Any extra fish caught and not used is given to the employees to freeze and store for them and their families.

This year, Operations Manager, Travis Wright helped prepare the meal and a few of the production team members lend a hand as well. The rest of the team enjoyed the sunny afternoon relaxing and conversating while waiting for the meal.

The SERVPRO of San Marcos/New Braunfels team is appreciative of these fish fry’s and brings them all together as one big family.

Common Commercial Fire Causes in your New Braunfels Business

7/2/2022 (Permalink)

If you own a New Braunfels business, fire safety and prevention should be among your primary concerns. By knowing the causes of commercial fires, you can take proper precautions to prevent damage to your property.

According to the National Fire Protection Association (NFPA), the five most common causes of fires in commercial buildings are cooking equipment, heating equipment, electrical and lighting equipment, smoking materials, and intentional fire setting.  A few risks and ways to prevent these common commercial fire risks:

• Cooking Equipment

This area doesn’t just pertain to restaurants but also healthcare facilities, educational institutions, offices, and retail stores. Flammable oils and equipment using gas all contribute to fire risks. Ensuring all people using cooking equipment are operating properly and have fire prevention training.

• Heating Equipment

In the winter months all buildings require heat to stay comfortable. Heaters, furnaces, boilers, and radiators are all at risk of overheating. Regular inspection and maintenance on all heating systems can prevent malfunctions that can cause fires.

• Electrical & Lighting equipment

Old or defective wiring in a building, overloaded circuits, faulty fuses, and loose connections can develop to overheating or sparks that can ignite a commercial fire. Making sure all lighting and electrical sources are inspected and up to code to prevent electrical fires.

If you suffer a fire damage event, SERVPRO of San Marcos / New Braunfels has the specialized fire damage equipment and expertise to help you through this tough time. Call Us Today – (830) 625-0578

Grilling Fire Safety Tips for your San Marcos Home

6/22/2022 (Permalink)

When the warmer weather hits, there is nothing better than having family over and the smell of BBQ on the grill. According to the National Fire Protection Association “Seven out of every 10 adults in the U.S. have a grill or smoker.” This means there is an increased risk of home fires caused from grilling.  

Follow these simple safety tips for safe grilling this summer:

• Propane and charcoal grills should only be used outdoors.
• Never leave your grill unattended.
• Grills should be placed away from the home, deck railings and out from overhanging branches.
• Keep your grill clean by removing buildup inside and out from the under tray .
• Use only charcoal starter fluid. Never add charcoal fluid to the fire.
• Always check propane hoses for any leaks prior to grilling.
• Keep children and pets away from the grilling area
• When you are finished grilling, let the coals completely cool before disposing in a metal container

Whichever way to choose to grill your delicious summer meals, please keep these fire safety tips in mind.

If you need emergency fire services, SERVPRO of San Marcos/New Braunfels has the specialized fire damage equipment and expertise to help you through your fire disaster. Call Us Today – (830) 635-0578

June is National Firework Safety Month

6/9/2022 (Permalink)

National Fireworks safety month is June brings information and awareness about the hazards associated with using fireworks. Fireworks are used for family gatherings, barbeques and fourth of July parties and can pose quite a few dangers if used unsafely.

SERVPRO of San Marcos/New Braunfels bring awareness to the potential dangers and causes of fire risks throughout all our social media platforms. Our team is always ready to help with any fire remediation situation in Comal County, Hays County, Caldwell County, Travis County, and Kendall county.

According to the U.S. Consumer Product Safety Commission, each year 10,000 people are injured due to fireworks. The National Fire Protection Associated states more than 19,500 reported fires are started by fireworks annually.

Safety tips to keep in mind for preventing firework injuries at your next gathering:

• Never allow young children to play with or ignite fireworks.
• Always have an adult supervise fireworks activities.
• Never place any part of your body directly over a fireworks device and back up to a safe distance immediately after lighting fireworks.
• Never try to re-light or pick up fireworks that have not ignited fully.
• Never point or throw fireworks at another person.
• Keep a bucket of water or a garden hose handy in case of fire or other mishap.
• After fireworks complete their burning, douse the spent device with plenty of water to prevent a trash fire

Water Damage in your New Braunfels residence caused by leaking Air Conditioner

5/23/2022 (Permalink)

It is common for your air conditioning unit to leak a little bit of water during routine functioning because it produces condensation while cooling your home or business. It is important for you to conduct frequent maintenance on your HVAC system to check for water or refrigerant leaks.

 Here are some signs or complications that can cause your A/C to leak:

• If you notice a puddle of water around your attic or unit
• Low air flow throughout your home
• If your drain pan is compromised by rust or damaged
• Clogged drain line
• High electric bill
• Water pooling in your ceiling or walls
• Hissing sounds coming from your unit

Any leaks from an A/C should be taken care of immediately. SERVPRO of San Marcos / New Braunfels is here to help when your New Braunfels residence has been damaged by water. No matter the cause or source of the water damage, we have the experience, expertise, and equipment to restore your property to pre-damaged condition.

Our trained technicians are available 24 hours a day, 7 days a week, including all holidays.

Have Questions? Call us today at (830) 625-0578.

Steps taken to repair Water Damage in your New Braunfels Home or Business

5/23/2022 (Permalink)

Water damage can be caused by numerous issues such as severe weather, leaking pipes, A/C condensation, water heaters, showers and washing machines, the list goes on. Factors such as the size of your property, areas affected, and materials will impact the process and amount of time it takes to repair New Braunfels home or business. Every water damage event is a little different and requires a unique solution, but the general process stays the same.

Here is a short timeline of the steps taken from beginning to finish your water damage restoration:

• Call your trusted Water Restoration Team
• Inspection and Water Damage Assessment
• Water Removal/Water Extraction
• Drying and Dehumidification
• Cleaning and Sanitizing
• Restoration

When your home or commercial property has been damaged by water, be sure to call SERVPRO of San Marcos / New Braunfels for help. We have a dedicated team of highly trained water restoration experts waiting to respond to your call 24 hours a day, 7 days a week.

Understanding the 3 types of Water Damage and Risks In your San Marcos Property

5/23/2022 (Permalink)

Water is one of the most common damages that occur in homes and commercial businesses. There are many things to look for when it comes to water damage. One of those things is the category of water damage. The different categories of water refer to the source of the water damage and other potential contaminants, including what the water may encounter. 

The IICRC (Institute of Inspections, Cleaning and Restoration Certification) Standard for Professional Water Damage Restoration is a procedural standard that defines the 3 categories of water.

•  Category 1 water damage: Sanitary “Clean Water”

Category 1 is the least severe and includes water damage such as broken pipes and water supply lines, sinks and bathtubs. This type of damage is considered less severe is that it involves “clean water.”

• Category 2 water damage: Significantly Contaminated “Grey Water”

Category 2 water damage involves “grey water.” This includes water from appliances like toilets and washing machines. While encountering grey water may not be harmful, it is important to remove any affected items and disinfect completely, as the waste and chemicals in grey water may prove harmful down the line.

• Category 3 water damage: Grossly Contaminated “Black Water”

Category 3 is the most extreme kind of water damage and requires swift action to mitigate serious health risks. Black water includes sewage, rising flood waters, seawater, and ground water. Many items and materials will need to be removed from your property, and after drying has occurred your home will need to undergo significant disinfecting.

No matter the cause or source of the water damage, we have the experience, expertise, and equipment to restore your San Marcos property to pre-damaged condition. Our water removal and cleanup process also provides validation and documentation that your property is dry. The dedicated team here at SERVPRO of San Marcos / New Braunfels  is always ready to take your call, 24 hours a day.

Smoke Alarm Safety: How to maintain your smoke detectors in your Kyle home

5/20/2022 (Permalink)

Smoke detectors in your Kyle home are a vital part of keeping you and your family safe. These devices should be installed and maintained in your home to provide you with protection. According to the National Fire Protection Association, in one quarter of US home fires their smoke detectors failed or had dead batteries. By properly installing and maintaining your smoke alarms you can have peace of mind in protecting your family in case an emergency occurs.

Here are some safety tips and a few ways maintain your smoke alarms:

•Check your smoke alarms manufacturing instructions
• Install smoke alarms in every room and every level of your home.
• Mounted alarms should be installed not more than 12 inches away from the ceiling
• Test your smoke alarms at least once a month
• Replace all smoke alarms every 10 years
• Change your smoke alarm batteries often if your alarm is not hardwired into your electrical system

If you suffer a fire damage event, please refer to our Fire Damage Tips—Until Help Arrives Guide and follow these tips to protect yourself and your property.

Have any questions about fire damage? Call us today (830) 625-0578

SERVPRO of San Marcos/New Braunfels Wins Best of Hays 2021

5/18/2022 (Permalink)

Congratulations are in order for our team at SERVPRO of San Marcos/New Braunfels for earning the title of Best Damage Restoration (Emergency Cleanup), Best Carpet Cleaning, and Best Handyman in the San Marcos Daily Record Best of Hays 2021.

Best of Hays is an annual recognition for businesses and people throughout the county based on a nomination process. The top 3 are chosen after the nomination method and go on to the voting round. Votes are requested for the top 3 candidates until a desired deadline that the San Marcos Daily Record provides. Once the tally is completed, the winners are contacted then announced in a special printed edition of the local paper. Plaques and banners announcing the win are also given to each recipient to proudly display for patrons to note an award was presented on behalf of voters from the community.

Although we have two cities listed on our franchise's name, the office and warehouse are in San Marcos, Texas. Additionally, we service over 40+ territories, allowing our company to join in the Best of Hays nomination and voting rounds.

It means a great deal to be considered one of the Best Damage Restoration (Emergency Cleanup), Best Carpet Cleaning, and Best Handyman for Hays County. The employees at SERVPRO of San Marcos/New Braunfels would like to thank everyone for their continued support. 

Tips for when Stormy Weather Hits

4/28/2022 (Permalink)

Getting your home back into shape after a big weather storm may require more than a bucket and a mop. For many people, when a storm hits the aftermath may include debris, flood waters, power outages, shattered glass and damages to your home. Here are a few tips to help save your home and keep your family safe.

• Avoid an Electrical Disaster - With heavy rain, flooding in inevitable. If water makes it way into your home, make sure the power is turned off even if there is a widespread power outage. Locate your fuse box and turn your main breakers off.
• Be Prepared with Protective Gear - Be sure to wear protective clothing like rubber boots and gloves. You will be wading through water that has met many foreign objects and substances including chemicals, sewage and garbage.
• Have your Insurance Policy Easily Accessible - Call your insurance company and document all damage. Homeowners insurance coverage varies depending on your policy but most have an option to cover flooding due to acts of nature.

After you handle the above-mentioned, consider finding an honest, reputable restoration company.

SERVPRO of San Marco/New Braunfels has served the Hays County community for the past 37 years and

is capable of aiding you in filing your insurance claims.

Our franchise knows your family’s well-being is your number one priority and wants everyone to be safe. Allow us to be there to help eliminate some of the burdens you’re facing in the aftermath of any storm destruction inflicted upon your home.

We have trained technicians on call 24 hours a day, 7 days a week, ready to take action when needed.

If you need emergency clean up or restoration work, call us any time at (830) 625- 0578.

SERVPRO San Marcos/New Braunfels Recognizes Employees Annual Awards Banquet

4/20/2022 (Permalink)

Last month, our company had the opportunity to hold its annual Employee Award Banquet. This recognizes individuals within our franchise that performed outstanding feats deserving to be honored for the countless hours worked in 2021.

Presenting the awards that evening were one of the franchise's Owners, Tammy Wright, Office Manager Demi Hebert, Sales Manager Tammy Dorsett, and Production Manager Travis Wright. Kayleigh Wright, daughter of Owners Darby and Tammy Wright, also helped hand out the certificates to the award winners.

This year's theme was Green Bay Packers which included a massive crawfish boil. In honor of our Social Media & Marketing Coordinator, Tina, who will be spending a little less time with our franchise in the coming future.

One of the two award categories given to SERVPRO of San Marcos/New Braunfels employees was based on exceptional performance within the company. Those awards included Production Crew Chief of the Year, Sales Representative of the Year, Production Technician of the Year, and Office Admin of the Year.

The second award category was based on the employees voting for their peers. Those awards included Manager of the Year, Newcomer of the Year, People's Choice Award and Shining Star Award.

There were eight awards in total. The recipients to receive an award last Friday evening were the following employees:

• Office Admin of the Year was awarded to Sandra Lesa, for having the highest attention to detail and always getting all the necessary information for accurate billing.
• Production Technician of the Year was awarded to Mari Cruzfor her talented skills and hard-working work ethic. She pays attention to detail and is always willing to lend a hand.
• Production Crew Chief of the Year was awarded to Mason McDaniel for performing an exceptional job with each task he was given to complete.
• Sales Representative of the Year was awarded to Tammy Dorsett for having the ambition and drive to be exceptional in each and every task and always giving 110%.
• Voted as Manager of the Year, Demi Hebert for always offering to lend a hand to employees when issues arise. She's someone you can count on for moral and physical support in the workplace. Lastly, easy to talk to about anything and are genuinely dedicated to the success of our franchise.
• Shining Star of the Year was awarded by Owners, Darby and Tammy Wright, to Tina Almaguer for always being the shining star in the room. Tina always welcomes you with a bright smile and a laugh wherever she goes.
• Newcomer of the year was awarded to Steve Ruhoff for showing great leadership skills, always friendly and ready to get the job done no matter what.
• Voted as People’s Choice Award, Lisa Sparks for always having a great attitude, helping others, and making changes in our franchise to better our company policies and procedures for our employees.

How often should you professionally clean and sanitize your Business?

4/19/2022 (Permalink)

According to the Center for Disease Control and Prevention, a best practice to prevent spread of  infections and diseases such as COVID-19, is to routinely clean and disinfect your business surfaces. Here are some differences on cleaning vs sanitizing your business:

• Cleaning refers to the removal of dirt and germs. Cleaning your surfaces regularly will reduce the number of germs but does not kill them. Determine what your needs are for cleaning and how often the surface is touched. Prioritize cleaning surfaces at least once a day or more frequently in high touch traffic areas.
• Disinfecting refers to using chemicals to kill germs on surfaces. This step is generally done after thoroughly cleaning off dirty surfaces first. This will help further with lowering the risk of spreading germs and infections.

Many factors determine how frequently an office or building should be cleaned. These include the number of employees or the amount of foot traffic you get. Have your business cleaned professionally as often as your budget and schedule allow.

Certified: SERVPRO Cleaned, our defensive pathogen cleaning program, goes way beyond standard janitorial cleaning practices. With over 50 years of experience in decontamination, you can trust SERVPRO of San Marcos / New Braunfels Professionals to bring a higher standard of clean to the places we gather.

If you have any questions about having your establishment sanitized, give us a call at (830)625-0578.

3 reasons why Spring is the most Volatile Season

4/6/2022 (Permalink)

Spring is known for its rapidly changing weather including severe flooding, major thunderstorms, big temperature changes and high winds. This is due to the battle between warmer air pushing forward and the last of the colder air plunging south.

 Here are some facts and things to look out for during the spring transition.

1. Tornado threats are higher

Tornado outbreaks are most often associated with the changing weather conditions in springtime. These increase around March and peak in April, May and even to June. Tornadoes are capable of tremendous destruction with wind speeds of up to 300mph! This can damage many structures through storm surge and rainfall caused flooding

2. Spring Floods

Flash flooding is an increased threat in spring as thunderstorms are predicted at a higher rate. Thunderstorms can produce rainfall rates of more than an inch per hour. If heavy rain persists for several hours at a time in a particular area this can cause major flash flooding.

3. Changing temperatures

During the spring transition from cool to warm weather the air around us heats up. When these two combine this causes the air to rise and moisture escapes in the form of rain and storms. This leads to a extremely wet spring. Towards the end of spring when temperature swings are less common, we see less storms and more warm weather. This is where we get the saying April showers brings may flowers!

SERVPRO of San Marcos/New Braunfels Owner Catches a 25 lb Blue Cat at Canyon Lake

3/22/2022 (Permalink)

Owner Darby Wright proudly holds a 25.10 lb. Blue Cat fish that was caught out of Canyon Lake in Texas

We love that our employees are able to enjoy hobbies outside of the workplace. One thing most of our team members have in common is the love of fishing.

If there is a fish to be caught, Owner Darby Wright is a pro at it. Darby is known for his fishing expeditions all over the world, but catching this local beauty is something to be proud of.

He was once again featured in Construction News, Ltd with a picture of his latest catch; a 25.10 lb. Blue Cat that was caught at Canyon Lake on rod and reel. This fish barely missed beating the existing lake record by seven ounces.

Darby recently harvested a huge hog on a hunting trip in Gonzales County that was acknowledged in the same article.

3 Helpful Spring Cleaning Tips for Your Comal County Commercial Kitchen

3/2/2022 (Permalink)

If you already started spring cleaning in your residence and are a Comal County business owner, now is the time to focus on the thorough cleanliness of your establishment. 

4 helpful tips for you and your employees to utilize are:

• Duct Cleaning - The oven extractor hood and ducting are key pieces of kitchen equipment that often build up grease and bacteria over time. That's where our trained technicians can offer assistance by keeping them clean to extend the life of the equipment. This can in turn save you money and give your employees and patrons cleaner air to breathe.
• Kitchen Floor Cleaning - A clean floor looks great, improves air quality, and can help prevent bad odors. Excess grease can be removed from floors. Our team specializes in taking care of hard floorings, like hardwood and tile, which is often used in today’s homes and commercial properties. At first glance, hard flooring appears to be easy to clean, maintain, and restore. However, these materials tend to have soil accumulate over time, and eventually, you’ll need professional cleaning to remove this buildup. We have specialized training in time-tested and industry-approved cleaning methods. Also, our proprietary cleaning system allows our Professionals to properly clean and restore your floor’s original beauty.
• Oven, Fryer, and Grill - Ovens should be cleaned regularly, particularly if starting to smoke. Fryers and grills with too much grease build-up can become a fire hazard in your establishment. Something we see often and know-how every fire damage situation is a little different and requires a unique solution, but the general process stays the same. When various materials burn, the soot they create differs greatly and requires a specific cleaning procedure. Being proactive with cleaning your oven, fryer or grill regularly could easily prevent any potential fire emergency.

Sometimes things get hectic with your business and you may not be able to perform the tasks needed to keep your kitchen space as clean as you would like. If you find yourself in need of additional spring cleaning support, SERVPRO of San Marcos / New Braunfels offers services ranging from cleaning restaurant hoods to removing biohazard contaminants. We have the specialized training and products to get your cooking area looking spotless.

Have Questions? Call Today – (830) 625-0578

Do You Know How to React to a Kitchen Fire in Your Buda Home?

2/17/2022 (Permalink)

Large flames are rising from inside a chrome pan on a kitchen stove burner.

Fire makes people react more frantic than any other emergency. However, if you are equipped with a few basic tactics, you'll reduce that panic and respond effectively if a kitchen fire were to happen in your Buda Texas home. 

React fast: 

• Unplug the cord and use a dry chemical fire extinguisher or pour baking soda into the toaster if it's a toaster fire. 
• If it's a stovetop fire, turn off the burner and smother the flames by dousing them with baking soda or putting the lid on the pan.
• If it's an oven fire, the most dangerous thing you can do is open the door. Just leave the oven door closed and turn off the heat to the oven. The fire will eventually smother itself.

The biggest mistake you can make is using water to put out a grease fire. It can splash the burning grease and cause burns. Another safety tip is never to carry a burning pan outside. It can cause a full-scale house fire if flaming grease spills and ignites something else.

Test Your Flood Knowledge

2/15/2022 (Permalink)

The city of San Marcos is very familiar with flooding events happening in the area. In 2015, two floods wiped out much of San Marcos. The flood in May 2015 has been estimated to equal a 250-year flood event. 

Were you aware, there are five types of floods? 

They are:

• River Flood
• Coastal Flood
• Storm Surge
• Inland Flooding
• Flash Flood

Let's continue to test your flood knowledge with the following questions.

1) A flash flood is a flood that:

A. is caused by heavy rain rather than from the flooding of a river

B. occurs in urban areas

C. occurs suddenly and unexpectedly and for a short duration

D. is caused by the blocking of drains.

2) Flood risk refers to:

A. the chance of a flood occurring

B. the number of people and properties exposed to floodwaters if a flood occurs

C. the vulnerability of people and properties that are exposed to floodwaters

D. all of the above.

3) According to the National Flood Insurance Program, what's the chance of the average American home sustaining flood damage in the course of a 30-year mortgage?

A. 14 percent

B. 26 percent

C. 48 percent

4) How much rapidly moving water can knock a person down?

A. 3 inches (8 centimeters)

B. 6 inches (15 centimeters)

C. 1 foot (30 centimeters)

5) Which of these can cause floods?

A. Rainfall

B. Ice jam

C. Snowmelt

D. All of the Above

Answers:

1. C) occurs suddenly and unexpectedly and for a short duration
2. D) all of the above.
3. B) 26 percent
4. B) 6 inches (15 centimeters)
5. D) All of the Above

How to Protect Your Personal Items During an Electrical Storm

2/12/2022 (Permalink)

There is a dark overcast above a residential area with lightning striking a home.

An electrical storm is a violent atmospheric disturbance in which air is highly charged with static electricity, causing a storm.

Although an electrical storm isn't the most dangerous of disasters, it can still cause a lot of damage to homes and start fires.

Start by Protecting Your Gadgets: Unplug computers and phone lines, and unplug corded telephones and sensitive electronics to prevent damage from power surges.

Don't Wait for Flames: Call your local fire department immediately if your home gets hit. Lightning strikes can cause small fires inside walls that smolder for hours before noticing anything.

Be Safe: Lightning may strike nearby electrical and phone lines and travel to your home. Avoid contact with electrical appliances and telephones (landlines). In addition, lightning strikes can travel through metal plumbing pipes. So avoid sitting on the toilet and don't shower or bathe during electrical storms.

Proper Landscaping Could Prevent Excessive Flood Damage to Your Residence

2/11/2022 (Permalink)

When preparing your residence for a possible flooding situation, most homeowners are more concerned about the interior of their property than the exterior.

However, landscaping should be a consideration, especially if you live in an area with a high probability of flooding.

Here are a few benefits of landscaping:

1. Consider adding drainage next to your driveway through channel drains, pavers, or other landscaping-based solutions to avoid rainwater runoff on your paved driveway, which can increase your home’s risk for flooding. Two options are to add drainage areas near driveways by installing a gravel or spaced paver driveway.
2. Planting new grass can reduce the impact of floods. The root structure of grass can help absorb water. It’s essential to research what kind of grass would be most effective for your region. Once it grows in, avoid cutting your lawn too short, which weakens the roots and can lead to flooding in your yard and possibly your home.
3. Using mulch in the garden can prevent water from flowing toward your home. In garden areas graded away from your home, fill with a few inches of mulch. The mulch will help keep soil in place and hold in rainwater. If mulching near your home, make sure the mulch is at least six inches from your siding to avoid moisture wicking and rotting of your home’s exterior.

4 Common Causes of Water Damage to Your Comal County Home

2/11/2022 (Permalink)

Water damage affects homes on so many levels. When water creeps into your Comal County property areas where it shouldn’t be, your floor could warp. Water damage also discolors beautifully painted walls. All that moisture can also lead to the formation of mold inside the building and a vermin infestation. If water damage isn’t immediately addressed, it could eventually weaken the foundation of any building.

Blocked drains

The drains in your kitchen sink, bathroom floor, and bathtub clog up for many reasons. Hair, grease buildup, toiletries, dirt, toys, and other foreign objects could obstruct the drainpipe and prevent normal drainage. Clogged drains can easily back up and eventually cause flooding and water damage inside your property when not dealt with immediately.

Leaking pipes

A loose-fitting pipe in the kitchen sink could leak enough water to damage the cabinet underneath it. A broken pipe inside walls could make things even more complicated. The water damage such a leak can cause would be massive, as the entire wall would be water damaged, and it’ll foster the formation of a whole colony of mold.

Worse yet would be a leaking plumbing supply line or a drainage pipe in the soil underneath your concrete slab. When this happens, you’ll likely face costly repairs.

Condensation from AC

Your air conditioning unit produces condensation, with the moisture dripping from the unit’s evaporator coil into a drain pan and out of your property through a condensate drain line. This drainage system works until the drain pan is damaged or the condensate drain line is clogged with dust or dirt. With the water unable to get out, it will leak from your AC straight into your home. In addition, all that water dripping from your AC unit can damage the floor and walls and make your insulation soggy.

Malfunctioning sprinkler systems

Once activated during a fire, a sprinkler system will undoubtedly save your property. Unfortunately, there have been incidents where older sprinkler systems have turned themselves on even when there isn’t the slightest indication of a fire. As you can guess, the water damage that a malfunctioning or accidentally set off the sprinkler system causes can be considerable, especially with computers and other electronic appliances all over your property.

Do You Know a Hoarder? SERVPRO of San Marcos/New Braunfels Wants to Help!

1/14/2022 (Permalink)

A kitchen with items covering the floor creating a potential hazardous situation for the resident.

Certain circumstances call for a professional restoration company to aid with helping to reduce or eliminate excessive clutter that could be considered under the classification of hoarding.

Most people afflicted with hoarding impulses are not even aware that they have a problem, or if they do, it may be too overwhelming for them to do anything about it. Intervention to obtain cleanup assistance usually is a relative or close friend of the hoarder insisting they clear out what could be a potentially dangerous situation, which means a fire hazard or worse, exposure to a hazardous variety of pathogens capable of causing physical illness.

SERVPRO of San Marcos/New Braunfels understands the sensitive nature required in tackling a hoarding situation. Our goal is to make our clients feel safe and comfortable with the cleanup process. We take an empathetic and safe approach to help them through the process of decluttering their residence. Call us today at (830) 625-0578, and a representative will answer any questions you may have about our Hoarder cleanup services.

Water Damage from Your Dishwasher? Call Our Trained Technicians to Help

1/14/2022 (Permalink)

One of the most problematic things when using a dishwasher is experiencing a leak. You may use your unit, notice a pool of water collecting at your feet, and suddenly the overwhelming feeling of panic sets in.

Water usually leaks underneath the washer or at the door. However, serious leakage can cause your kitchen to be consistently wet, which poses the danger of slipping or damage to other appliances. If your cabinets or hardwood floors have water damage know that the professionals at SERVPRO of San Marcos/New Braunfels are here to help. We provide emergency cleaning and restoration services 24 hours a day, 7 days a week, including holidays.

While you can tackle most dishwasher mishaps with mops and fans, it's best to leave extensive kitchen flood cleanup to the professionals that are locally owned and operated with 37 years of being in business. Our technicians have the training to quickly repair water damage from a leaking dishwasher and get your kitchen back to "Like it never even happened."

Benefits of Clean Air Ducts in Your Comal County Business

1/7/2022 (Permalink)

For many commercial property owners in Comal County, air duct cleaning is the last thing on their minds. But what most people do not realize is air ducts collect tons of dust, dirt, and debris over time, which can impact the cleanliness of the building and the health and efficiency of all the employees working there.

What are some of the benefits of having clean air ducts?

Boost Energy Efficiency 

When the ducts are clean, the HVAC system does not need to use as much energy to maintain the temperature of your building, which saves you money.

Protect the HVAC Equipment

The airflow and the HVAC equipment in your building are inextricably linked. The dirtier your air ducts are, the harder your HVAC system must work to keep the building at a comfortable temperature. Since it takes more effort to complete its primary function, the HVAC system will encounter more wear and tear and break down more quickly. However, getting the ducts cleaned can help to lower future HVAC maintenance costs and ensure your system remains functional for a long time to come.

Decrease Symptoms of Allergies

Dust, dirt, and pollen can trigger allergic reactions or asthma attacks in sensitive people. Unfortunately, all these irritants and other airborne objects can get sucked into your HVAC system and remain in your air ducts. Commercial air system cleaning is essential to prevent these irritants from entering the workspace and reduce the risk of health problems.

Remove Lingering Odors

In a closed-off office building or warehouse, odors tend to linger longer than they should. The smells may result from anything from chemical solutions to exhaust from fans and machinery. Regardless of the cause of the odor, particles can get trapped in the dust and cobwebs located in your air ducts. By cleaning your commercial air ducts, you can also help get rid of any persistent scents that may be bothersome or harmful to your workers.

What sets us apart from other air duct cleaning establishments is our use of a protectant sealant that allows your companies air ducts to go a few additional years longer on having them maintained.

Our team will gladly work with your business of operation schedule to ensure your company receives our utmost customer service. Call SERVPRO of San Marcos/New Braunfels today at (830) 625-0578, and a representative will visit your facility to give an estimate on cleaning your air ducts.

What to Do When Your Commercial Property Experiences Damages from Lightning

1/6/2022 (Permalink)

Lightning strikes near a group of buildings in a city during a storm.

A commercial building structure is susceptible of experiencing storm damages at least once during its lifetime of being in business.

Business owners often take precautions against the wind and rain brought in by an oncoming storm. However, lightning poses a particular risk to small and large businesses—and since it travels over 100,000 miles per hour, your business can be damaged in the blink of an eye.

Lightning is simply a giant spark that moves within a cloud, between clouds, or between a cloud and the ground. As lightning passes through the air, it heats the air rapidly to about 50,000 degrees Fahrenheit. This causes a rapid expansion of the air along the lightning channel. This rapid expansion causes a shock wave that we hear as thunder.

One of the most common damages a building can endure is a fire from being struck by a bolt of lightning. A lightning strike can spark a fire upon contact with almost anything it touches, causing significant damage in a matter of minutes. In addition, this incident can leave a substantial amount of smoke damage to walls and flooring or water damage from firefighting efforts.

When this occurs, the first step is to contact your insurance agent to start the claim process then call on the fire and water damage restoration experts. Our SERVPRO of San Marcos/New Braunfels team will respond immediately to get you back to business to make things "Like it never even happened."