What our Customers say...

Biohazard Testimonials

Everyone was polite and very good at what they did. Tammy Dorsett was our 1st contact, Will our sales Rep and Leroy your crew chief were all great and did a top job for us. Craig was also very helpful. Would recommend SERVPRO to anyone needing this type of service. Helen helped with the final paperwork. What a team

The team Josh and Eric helped us in a sticky situation. Had a solid call to assess the situation day prior and the guys showed up spot on time. And brought the space back to life.

Excellent service overall! From the people who came and cleaned my place to Faithe, my claims manager, everyone helped make this stressful situation a little more manageable. Would highly recommended!

Joseph the crew chief and Adrian his technician were awesome. They put me at ease in a very unpleasant situation and were very professional and personable. I would welcome them back to work on my home anytime!

The aftermath of my loved ones' recovery from COVID was important to me just as making sure the area my kids sleep and spend time gaming had the best in viral pathogen cleaning. That's why I called SERVPRO of San Marcos sanitize our residence. Sales Manager, Tammy Dorsett's calming voice and professionalism in answering my questions immediately put my mind at ease. I can’t say enough about Crew Chief, Mason McDaniel who arrived in a very timely manner and even briefed my family on the deep cleaning process before he got started. I highly recommend using the trained professionals at SERVPRO of San Marcos who are dedicated to a higher standard of clean. Especially if you go through an extended quarantine period just as our household had.

We used SERVPRO NB to sanitize our facility for covid exposure. They fogged the offices, bathrooms and shower rooms and did a wipe down of high touch surfaces. The technician was on time and efficient. Very personable as well. Inez was very professional and knowledgeable in the services we needed and explained procedures and several options to accommodate our budget. 

I want to say that this company and there employees are fabulous Brett, Damiel Alosta, Marc, Nate, Mari, Atlomny, Samantha, Brendon, Javier, Mason and the whole crew are the best. They came in my place packed everything carefully and took it and got it clean and repacked for me and they are going to bring my things back to my apartment. They made this tragic event for me smooth and very reassured me that everything will be ok.