SERVPRO was very helpful when my dad's house had 2 inches of standing water from the freeze. I highly recommend!

The team serving the Dripping Springs area are top notch. Once I stopped the leak, the team was here same day and began the “healing” process. They worked hard to keep repairs to a minimum. I want to thank Kierra for all her hard work. If you find yourself with a water issue in the house….this is the crew that will help you. Thank you for saving my home!

Joseph responded within a few hours on a Sunday to begin the process of drying all the rooms affected by the water damage. He was efficient and well versed in the process. We are very satisfied.

We woke up to 1-1/2 inches of water downstairs, made a phone call and Marek Kielak, Joseph Galindo, & the SERVPRO team were there within hours. Thank you so much!!

My father, Bill, had a clogged AC drain that caused water damage in 3 areas adjacent to the unit. I called SERVPRO and they responded quickly. Arrived at his house in about an hour. Mason and Marissa were very courteous and professional. They assessed the situation, explained what needed to be done and began working right away. Impeccable customer service. Mason arrived daily to monitor the progress and check equipment. He was a joy. He has a wonderful personality and very respectful. I would highly recommend their services.

Marty came to our home today to give us an opinion after we had a toilet tank crack and water leak on our solid wood floors. Marty was extremely professional, knowledgeable, and most importantly honest. He answered all of our questions patiently. He went above and beyond to check the entire area. I would highly recommend this company and Marty - such a huge help and relief after a stressful situation.

Joseph and Adrian came out and did a really great job taking care of us! We’d recommend them to anyone needing help with water damage.

Marek, and Chase are one of a kind. Professional, and funny at the same time. Made us feel so comfortable while dealing with some water damage to our RV.

I called SERVPRO because they were the closer to my house. I spoke with Elisa, and she was so kind. She scheduled Marik to come out and check out some damage caused by my dishwasher. He was so friendly, and informative that my husband and I decided this was the company to go with. We're still in the process of the work, but I can tell this is gonna be done right, and fast. Thanks y'all!

A sink in our home was left running while we were out running errands and overflowed, leaving pretty significant water damage in the back half of the house. I immediately called SERVPRO when I got home and saw what had happened. Joseph, Marek, and Adrian were there quickly and were so helpful through the whole demo and drying process. We are very appreciative of all their help.

Darrell and Will were great and highly recommended. I received recommendations/quotes from several water, restoration services and SERVPRO was by far the best. Especially if you’re making an insurance claim. They handled it all and didn’t take any chances.

As a Homeowner when a disaster happens, it can be chaotic. However, Adrian and Ernest were extremely knowledgeable, professional, and friendly. They made everything seamless I would definitely recommend SERVPRO based on these two individuals.

Josh and his team were swift, professional, and courteous. SERVPRO has earned our respect and business.

I am currently using SERVPRO for a loss. Drew Perry is assigned to my issue. I have found him to be, first of all, concerned and he carried that concern into being efficient and thoroughly explained process as well, and I felt he did an outstanding job in restoring my confidence in the fact the job would be well handled and he has, to this point, not failed to do an outstanding job. Erik, his technician, went above and beyond and fixed some things that had failed. Such as making sure my front door closed tightly. Other crews were wonderful ,did their job thoroughly and quickly. Travis was helpful in explaining the problems and the solution made me feel from the start that I was in good hands.

I am currently using SERVPRO for a loss. Drew Perry is assigned to my issue. I have found him to be, first of all, concerned and he carried that concern into being efficient and thoroughly explained process as well, and I felt he did an outstanding job in restoring my confidence in the fact the job would be well handled and he has, to this point, not failed to do an outstanding job. Erik, his technician, went above and beyond and fixed some things that had failed. Such as making sure my front door closed tightly. Other crews were wonderful ,did their job thoroughly and quickly. Travis was helpful in explaining the problems and the solution made me feel from the start that I was in good hands.

So thankful for this company. I ran into Nikki the sales and marketing coordinator at a formal event. After expressing my frustration about the apartment complex I am at, she was able to provide me with information to fix the water damage from my upstairs neighbor.

We had a pipe break that caused 1-2 inches of water throughout our entire house. SERVPRO responded immediately to our call and began the clean-up process within just a few hours. Tammy and Mason were fantastic to work with making an overwhelming situation very manageable for us. They ensured that we understood the processes and followed up on any concerns that we had. They even communicated directly with our insurance company providing all necessary photos and information so our claim was handled promptly. We highly recommend SERVPRO and their great staff.

My mom had a water leak in her house on a Saturday night. We called Ines and SERVPRO went into action. They responded quickly and had the right personnel and equipment to take care of this mess. SERVPRO turned a horrible event into something manageable. I recommend using their services.

My water loss happened on a weekend. As soon as I called SERVPRO they were out to my house immediately. Tammy's voice was so reassuring and I immediately relaxed after talking to her. They came and set up their equipment to dry out my home. They were mindful of my pets and my belongings. They showed up when they said they would and came back when the plumber found additional damage. Their equipment appears to be state of the art, their connectivity was not a problem even with the dubious service in our area. I would recommend them wholeheartedly.

We had a pipe break and we called SERVPRO out of San Marcos/New Braunfels. Wow Nate, Mason, Bryce and Mario! This crew was amazing. Incredible customer service answered all our questions, did not rush through. They were so courteous and kind. If you need their services this is the group to call. Thank you for the excellent care.

My water loss happened on a weekend. As soon as I called SERVPRO they were out to my house immediately. Tammy's voice was so reassuring and I immediately relaxed after talking to her. They came and set up their equipment to dry out my home. They were mindful of my pets and my belongings. They showed up when they said they would and came back when the plumber found additional damage. Their equipment appears to be state of the art, their connectivity was not a problem even with the dubious service in our area. I would recommend them wholeheartedly.

This team was so helpful and professional at handling my water damage during a very stressful time. They did a wonderful job and made themselves available to me when I had follow up questions. They showed up everyday to make sure things were progressing and their competency really made me feel at ease.

Will was great to work with and I highly recommend this team of pros.

I was extremely pleased with everything!

When we had a leak in our hot water heater, the insurance company contacted SERVPRO, they were on the job very quickly.

Tammy and the crew were very friendly and professional. They stayed on the job until everything was dried out ensuring that we didn't have any mold issues down the line.

I worked with Ines Picazo when a water supply line broke in my kitchen. Ines was very helpful and understanding. She worked with my claims adjuster to do dome thing I had no knowledge of. I highly recommend her. She did an excellent job!

My a/c unit flooded and caused damage to my flooring. I called SERVPRO to see if they could come take a look. They didn't think they could get me in that day but made an effort and Tammy was able to squeeze me in between her previous appointments and came over almost right away. It seemed almost immediate that she had an amazing crew in taking care of the clean-up and drying. Mason was in touch each day and came by on time to check on the drying process and had everything cleaned up and gone around my schedule. They made the process as painless as they could given the circumstances and it was greatly appreciated. I'd highly recommend them to anyone!

Great people. Tammy and Marc were quick to respond, and did a very thorough job of mitigation in a very short time. I would highly recommend them.

My A/C unit flooded and caused damage to my flooring. I called SERVPRO to see if they could come take a look. They didn't think they could get me in that day but made an effort. Tammy was able to squeeze me in between her previous appointments and came over almost right away. It seemed almost immediate that she had an amazing crew in taking care of the clean-up and drying. Mason was in touch each day. He came by on time to check on the drying process and had everything cleaned up and worked around my schedule. They made the process as painless as they could given the circumstances and it was greatly appreciated.

 I'd highly recommend them to anyone!

HUGE Thank you to Tammy Dorsett & the great staff with SERVPRO San Marcos/New Braunfels. We had a water heater emergency with flooding into one of our bedrooms. Tammy and her team were out immediately to help. Constant communication with us was a plus. No hidden fees or costs. I would highly recommend Tammy and the staff at SERVPRO!!

Ines Picazo made the daunting job seem easy. She was professional, timely, and did an excellent job removing water damage from my house. Thanks to SERVPRO, our water damage did not cause additional damage and she was able to save as much as possible. Very happy with Ines and crew. Would definitely use again. Thanks!

I highly recommend SERVPRO if you have a water remediation problem. About an hour after contacting my insurance company about our water leak Tammy Dorsett (a SERVPRO Manager) was at our house. While the crew was en route Tammy took moisture readings with a moisture meter and used a FLIR to “see” where the moisture was. By the time the crew arrived she had a remediation plan in place. She explained everything that was going to happen in detail and how they would work with my insurance company. All this was very reassuring, Thank you Tammy.

When the remediation crew arrived, they proceeded to remove all the water damaged material. Mind you that this was early evening. They stayed until all the damage was removed and left dehumidifiers and many fans. SERVPRO came out daily to check moisture levels until everything was dry.

Very satisfied.

I called SERVPRO of San Marcos / New Braunfels because my washing machine leaked water into the ceiling below. Ines Picazo and Marc Haney came out the same day to begin the process of drying up the water. They were courteous and professional, explaining each step of the process and using the right equipment. The issue has been resolved and I would definitely recommend using SERVPRO of San Marcos / New Braunfels.

We had a major water leak that flooded our house. SERVPRO's marketing works because they were the first call we made. Kyle came out and told us exactly what we could expect. Brett and his crew came and did the work. These guys show up when they say they will and do what they say they'll do.

I had a water pipe bust in my house on a weekend and panicked about who to call to get all the water out before mold set in. I contacted SERVPRO of San Marcos/New Braunfels and Will Bryan was so helpful and professional! He got his team to take care of the mess right away! I’m very satisfied with the service they provided!

SERVPRO of San Marcos/New Braunfels responded to an emergency water damage job that happened from a surprise leak during a storm. Tammy Dorsett, the SERVPRO representative was there quickly and took excellent care of the whole problem. She already had the insurance claims numbers with her and all I had to do was open the door. SERVPRO and Ms. Dorsett took care of everything from that point forward. They cleaned up the water, took out the wet insulation and drywall, and then dried the whole doctor's office. The dehumidifiers took care of a large space in much less time than I expected. The total bill was below what we thought it would be for the huge mess as well . This company and the people who work there are very caring and take great care of everything during tough times. If we ever have another emergency, SERVPRO will definitely be who we call!

Will recommend SERVPRO, especially to my insurance person.

Very satisfied with the service provided. All staff was very professional A+++

I can not thank you enough for being so responsive and doing things exactly as stated each and every time. Timeliness and professionalism was job one from all!

Stay as professional as you have been with us going forward. Everyone was understanding with our frustrations. Thank you for doing a superior job!

Keep doing a great job!

You guys did awesome! Thanks for your help.

Tammy, Brett and SERVPRO have been terrific! Glad to say that the carpet and flooring underneath is all now gloriously dry! 

Your technicians were great, they took care of everything explaining as they went along. Thanks.

Staff was very courteous and prompt!

Excellent group of folks!

Fantastic service, great staff.

Great service, above and beyond.

The team was prompt, knowledgeable and very sweet.

We recommend you all the time. Came to our rescue when we called. Highly recommended. Thanks!

We appreciate the flexibility and professionalism of the SERVPRO of San Marcos/New Braunfels staff. Everyone involved with the cleanup of our water damage was wonderful!

First of all, we want to thank you for all your help during a very difficult time for us. Coming home after a week away on vacation and finding your house flooded from a pipe in your master bedroom is devastating. Your fast response and kindness meant so much to us. Thanks again for all your hard work.