A sink in our home was left running while we were out running errands and overflowed, leaving pretty significant water damage in the back half of the house. I immediately called SERVPRO when I got home and saw what had happened. Joseph, Marek, and Adrian were there quickly and were so helpful through the whole demo and drying process. We are very appreciative of all their help.

I’ve worked with several restoration companies in my time as a builder and I can confidently say SERVPRO has been the most beneficial. Lauren Sampson was effective and reliable in helping me address a leak I had in a home approaching closing. I feared we might have to push closing back due to the amount of repair needed, but the SERVPRO team wasted no time in accommodating my needs. Thank you again for your 5 star service Lauren and the SERVPRO team.

Marty Westermeyer came to our home today to give us an opinion after we had a toilet tank crack and water leak on our solid wood floors. Marty was extremely professional, knowledgeable, and most importantly honest. He answered all of our questions patiently. He went above and beyond to check the entire area. I would highly recommend this company and Marty - such a huge help and relief after a stressful situation.

SERVPRO of San Marcos/New Braunfels gives great service. I deal with Ines and she is so friendly, professional and great at what she does. I highly recommend them for your needs!

We have used SERVPRO for many years for normal carpet cleaning. They always have done excelkent work. So, last week, when a small bathroom leak over night soaked into bedroom carpet and under a wall into the laundry room, we knew that SERVPRO was who we had to call. Actually, at first I thought I can take care of this myself. Mop up with a bunch of old towels and turn the ceiling fan on high and it'll be dry tommoro, right? Wrong, it was stll damp and starting to smell really bad. Time for professionals with the right tools. The SERVPRO team of Jeff, Anthony, and Kyle came in with plenty of powerful fans, dehumidifiers, and more. Over the next two days they came back to monitor the progress, They were able save the carpet and all we needed to replace was the damaged padding and some base boards. The guys were courteous, friendly and hard working. Thanks SERVPRO for a job well done!

Our office recently had a major water leak that happened after hours on a Thursday night. SERVPRO was on site within an hour of our phone call and worked with our staff over the weekend to get everything cleaned up and ready for doors to open on time the next Monday morning. They even went above and beyond cleaning the tile floors that were covered in dust and shampooing the carpets that had taken on water, because they understand that appearances matter and that was one less thing the staff had to worry about. Their timing, project management and customer service were impeccable. We would absolutely use SERVPRO again and recommend them to anyone who experiences something like this and wants the job done right. Thank you SERVPRO!

SERVPRO as expected was very timely and efficient at cleaning up a water issue I had. They were very enjoyable to work with and would highly recommend them. I would choose them again need be.

SERVPRO was the perfect company to call when our home flooded on a Saturday night. Tammy showed up quickly and began to answer all of our questions. Adrian, Gabriel, Juan and Anthony Jr arrived right after her and set up all the equipment we needed to properly dry our home. They came daily to monitor the progress, continuing to answer our questions and work with our insurance company. We give them 5 stars for their knowledge, professionalism and service.

Late in the afternoon, after most business hours were over, I found myself with a flooded house. I am so glad that I called SERVPRO. Tammy came right out and got to work, she was so kind and reassuring. She explained what she was doing each step of the way and how things would progress going forward. Leroy, Juan and Anthony Jr. had already had a long day and showed up at my home with smiling faces and ready to tackle my problem. These young men were fantastic. They were quick and worked together like a machine. They were respectful of my home and our belongings. Leroy kept in constant communication with us through out. I hope I don't have to call them again but if I did it would be with total confidence. Thank you!! The Martinez family

One of the best companies I have ever had the pleasure of dealing with! They are on time every time, if not early. very timely and thorough. would recommend them over any other in the area with out a second thought

We had a sewage issue and when I reached out to SERVPRO they dispatched someone out for a quote within 15 minutes. When work was approved they took care of it quickly and professionally. Our rep Ines checked in and made sure the work was completed satisfactory. Great Job!

SERVPRO of San Marcos/New Braunfels employees are very courteous and prompt. Tina is a great source of information too! She will get you to the right rep. to help you out with any restoration service you are needing on your property. 

Their rep for the San Marcos/New Braunfels area is very knowledgeable, professional and helps you get through tough times in the most expedient manner. I didn't know you can use SERVPRO to help you prevent a disaster from ever starting in the first place. They come to your home or business and they map out all the shut off valves and power switches, they gather all information on who your utility companies are, insurance, landlord, who to call in case of any kind of emergency and then, they create a profile to have handy, so you as they owner of the home or the business can have handy, just in case you smell gas, or notice a leak or a wet spot or, worse yet, start to flood and stop the problem, and or call someone who can.

Shout out to my local SERVPRO! I could not be happier with my experience. Tammy kept me well informed every step of the way. The work crew were outstanding, very professional and even finished a few days ahead of schedule. The crew was very knowledgeable and just as Tammy did, they kept me well informed every step of the way. I was given a situational report before the crew took break for lunch and again at the end of each day. 

I had a great experience with SERVPRO! Tammy came out to the house to give a walk through and quote. She arrived on time, which is very important to me. It shows she values my time as much as her own. The walk thru of my home was efficient, yet detailed. She was very candid in her thoughts and suggestions needed for services-which I appreciate to know all of my options! Really great experience, and I would recommend anyone to give them a call! 

Very helpful and informative. They made the process very easy and efficient. Thanks!

SERVPRO of San Marcos/New Braunfels was courteous, helpful, and professional. Thank you for providing a quick response. Great attitudes from your staff!

Extremely thorough and professional! Your crew well exceeds expectations. It has been a great experience. SERVPRO has excellent repertoire and building skills. I am so pleased!

The SERVPRO team was excellent and a joy to work with!

My relationship with each person, from the ladies who gently packed to the supervisors and office personnel, has been more than super. I have never been shown such respect, kindness, and willingness to help me. They took full control. Love you guys.

Very professional outfit you have going on! I would most definitely refer SERVPRO for whoever is in need. You've got my business!